Stop Charge

Question

I already set up microsoft office 365. and no need monthly charge $7.61. pls stop charge.

Answer 1

Hi Hoon

Office 365 is a subscription product, either charged monthly or yearly

If you have signed up to a subscription to Office 365, that will be charged to your Account, do you no longer want to subscribe to Office 365?

If so:

Go tohttps://account.microsoft.com/services and enter your login details

Go to the Services & subscriptions section and locate your subscription

Click on Manage - Cancel

Select Confirm cancellation and follow the steps . . .

Answer 2

Hi,

I'm Diego Rios, an Independent Advisor willing to help other Microsoft customers.

Regarding your question, I think that the quickest option is to contact Microsoft support.

The link below is the Contact Support for Microsoft:

https://support.microsoft.com/en-us/contactus/

The link below is for Microsoft Phone Number:

https://support.microsoft.com/en-us/help/405170...

Please let me know if this helped and works.

Best Regards,

Diego R.

Answer 3

Hello,

I am a Microsoft Advisor, please take a look of the below link to contact Billing Support so they can guide you:

Contact Microsoft Support:

By chat: https://support.microsoft.com/en-us/contactus/

By phone: https://support.microsoft.com/en-au/help/13948/...

Regards.