Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,148 questions
How to get MFA to send code to valid email address, not invalid phone number
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Martin Schumacher (Admin)
1
Reputation point
I attempt to log in, with my email address as the User Name and valid Password.
However the MFA asks to send a code to my old phone number, to authenticate.
But, I don't have that old phone number anymore.
I want MFA to send to my valid email address.
How can I change the phone number that my MFA sends to?
There should be a choice to send the code to my email address, (which I have access to), not the phone number that I don't have access to.
Please advise.