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20 digit product key

Anonymous
2018-05-06T03:26:54+00:00

I want to download office after purchasing a new computer. my product key has 20 digits. The Microsoft website wants 25... can anyone help?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2018-05-06T04:58:49+00:00

Hi Paul,

Maybe it's not the product key but product id, seethis thread.

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology. ​​

To find your product key, see:Find your product key for Office for Mac 2011

Meanwhile,support for Office for Mac 2011 has ended. Continued mainstream supportrequires upgrades to Office 2016 for Mac applications as part of Office 365 ProPlus orOffice 2016 for Mac. We suggest you use Office 365 plans to get the latest Office applications which will give you a better user experience.

Thanks,

Jim

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