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Excel and Nvidia Issues

Anonymous
2018-10-22T19:40:42+00:00

Issue rendering certain sheets in a excel workbook. Sheets work fine on PCs without GPUs or low end gpu, works fine on Mac. If the PC with the GPU is connected to an external display the sheets work

Microsoft 365 and Office | Excel | For home | Windows

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  1. DaveM121 891K Reputation points Independent Advisor
    2018-10-22T19:44:37+00:00

    Hi Edgar,

    Please try this:

    Go to File - Options

    On the left, click Advanced

    On the right in the Display section, tick the box beside 'Disable Hardware graphics acceleration'

    Click OK and restart Excel . . .

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  2. Anonymous
    2018-10-25T14:02:46+00:00

    That still did not work, it still grays out.

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  3. Anonymous
    2018-10-25T10:22:49+00:00

    Hi Edgar,

    Have you tried the above suggestions? Please share the status when you have time.

    Regards,

    Zixuan

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  4. Anonymous
    2018-10-24T02:40:24+00:00

    Hi Edgar,

    Thanks for posting in our forum.

    Since the behavior only occurs with particular sheets in workbook, could you please try the following suggestions to see the outcome?

    1. Copy the particular sheets to a new workbook(right-click the sheet>Move or Copy).
    2. If the above suggestion doesn't work, please copy content and paste value only to new workbook manually.
    3. Press and hold Ctrl, double click that workbook to open it in safe mode.

    Regards,

    Zixuan

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  5. Anonymous
    2018-10-22T22:55:42+00:00

    I tried it, same issue. It only on those 2 sheets in the workbook. It's a template that has always been used but I guess nobody notice because they all use MacBook.

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