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Error installing office x64

Anonymous
2018-07-06T00:11:01+00:00

Hi, 

my computer runs a Windows 10 and is a 64 bits system. I just uninstalled 32-bit version of Microsoft office 2016 and tried to install a 64bits. I get an error message indicating that installation failed since there is a 32-bit version. There is no trace of any office remnant on the control panel, so I don't know if there is some file left from the uninstalled version? Any idea? 

Thanks,

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2018-07-06T08:20:22+00:00

    Just because win10 is 64bit that is no reason to install 64bit Office

    Re-install 32bit Office

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  2. Anonymous
    2018-07-06T02:26:04+00:00

    Did you get it installed and working now?

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  3. Anonymous
    2018-07-06T00:23:16+00:00

    Thank you. I noticed that Visio was preventing the installation, although it is not part of office package!

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  4. Anonymous
    2018-07-06T00:22:28+00:00

    Definitely us the Fix it tool.

    As well, take another look in the Control Panel > Programs and Features list for ANY program that is part of Office, ie viewers or Visio or Project. They will also have the same effect.

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  5. Anonymous
    2018-07-06T00:12:11+00:00

    Download the easy fix tool, it will remove everything that was left behind:

    https://support.office.com/en-us/article/uninst...

    Let me know if that works.

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