MS Flow Time Out

Question

Hoping that someone in the community will be able to assist, because the guys at support has not been able to and there is a serious lack of interest/care from their end.  I have a MS Flow that was functioning perfectly for about a month, with no changes to it, it started failing. 

The Flow uses a 3rd party action from Plumsail, to Create a SharePoint Site from a Template, custom built for the Organizations needs.  Previously it took between 1 - 2 min to complete.  Now it takes about 2min, before it starts timing out.  From what I can tell the Flow times out upon creating the Site and looks like it resend the request to create the site, which in turn gives me an error that the site already exists. 

The site that we've created contains 3 libraries and 5 lists.  Inside the libraries, we have various Document Sets created, with some sub folders.  There are 3 custom built Document Sets, that we're going to use with Search pages later.  I've rebuilt the Flow and the Template Site that is used more than once, as part of the requests from Support, with no luck. 

To eliminate the possibility of the 3rd party action not working, I've tried using a "Send an HTTP Request to SharePoint" and creating the site using the webinfos API, but I have the same result.  If I use the STS#0, default Team Site Template, it works when started manually, but doesn't start when business starts the process (When an Item is created in the list).

Now with the request still open with Microsoft and them trying to find a solution, I've recreated the entire Solution in my personal O365 Tenant and the Site was created and Flow is surprisingly SUPER FAST, (under a minute).

Does anyone have any other ideas or tricks up their sleeve?

Answer 1

Dear Armand,

Thanks for joining in our forum.

However, since we focus on questions related to built-in SharePoint workflow in this forum, for your flow created in Microsoft Flow, we would like to suggest you post it in Microsoft Flow community to get professional help. This is a special channel handling Microsoft Flow related issues and queries.

Appreciate your understanding.

Best Regards,

Zixuan

Answer 2

I've also thought of adding a custom timeout, in my case 30min, but still no avail.