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OneDrive Refresh

Anonymous
2018-09-17T07:56:19+00:00

I'm running Windows 10 with a Notebook and PC ( both 6 months old ). The distance between these is 9 metres. I am running a Fast NBN service. When I upload a File from my PC to OneDrive and then walk 9 metres to my Notebook the Files aren't there.  Up until last month, I could open the Notebook and see the files immediately on OneDrive.  Now I am waiting hours, today I actually stopped using OneDrive as it was quicker to use a usb drive. 8 hours later the files begin to appear.

Is there a Refresh or method to speed up the process or should I just forget OneDrive and check one of the others ones?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2018-09-18T03:38:38+00:00

    Hi KenR60,

    Syncing files in OneDrive will take some time because it will depend how big is the file that is trying to synchronize on your OneDrive. At this point, I highly advise contacting our In-App support. From there you will be assisted directly by our OneDrive experts who focusing on advanced troubleshooting when it comes to OneDrive concern. Also, OneDrive free technical support is always available through support.office.com, OneDrive.com and the OneDrive apps. In the OneDrive mobile app, shake your device while you're in the OneDrive app. On other devices, sign in to OneDrive.com from any browser, click the ? help icon on the top banner of the page and select Email OneDrive support. Submit this concern and follow the prompts to request support.

    If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

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