Delay error in OneDrive

Question

Hello

For 10 days I experience strange errors with OneDrive. It stops syncing because of some delays. I have a Russian language in OneDrive and this is the error in Russian. 

Internet connection hasn't changed (Onlime Rostelecom 20/20Mbps, Moscow, no VPN). Speedtest says that New York ping is 128 ms, 10/10Mbps

I would like to try to ping onedrive server but don't know which ip is used. 

PS when I change connection to 4G Beeline the problem doesn't change.

PS Windows 8.1, Office 365, Onedrive personal.

Thank you

Answer 1

Run both ping and tracert against onedrive.live.com

ping onedrive.live.com

tracert onedrive.live.com

Answer 2

Connection is good.

But sometimes I can't get access to some resources. Like appear.in or hypercomments. Only VPN helps.

Can I ping onedrive servers to check if my connection is ok?

Answer 3

Is your internet working fine?

Answer 4

Thank you for your answer.

I restarted OneDrive (on Windows 8.1 it worked with that command)

1. SkyDrive /shutdown
2. SkyDrive /reset
3. SkyDrive

It took nearly half a day to sync all files again.

But the problem is here: OneDrive stops due to delays. Unfortunately.

Is it possible to try something else?

Answer 5

Try to reset your Onedrive (Please note that no data will be lost because of below step)

Windows Key+R > Copy the below and paste and Enter

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

After few minutes start Onedrive again. if this doesn't appear, copy the below and paste into Run and Enter

%localappdata%\Microsoft\OneDrive\onedrive.exe