Share via

Error Message 0x80072F8F

Anonymous
2018-06-19T00:58:00+00:00

This is very frustrating! I have installed and reinstalled at least 6 times and I keep getting the same message. 

non-commercial use-unlicensed product We couldn't connect to server. Try again later! (0x80072F8F) 

I own the office since last year and haven't been able to work on my home computer since April! 

What can I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

4 answers

Sort by: Most helpful
  1. Anonymous
    2018-06-19T01:07:45+00:00

    Open Start > Settings > Apps > Apps & features

    Scroll down to Microsoft Office

    Select it

    Click Change

    Now, wait while the repair wizard starts up.

    Choose the type of repair you would like to perform. Depending on the severity or availability of your Internet connection, you could try the first option, Quick Repair, which is much faster and tries to fix the problem without a data connection.

    If that doesn’t resolve the problem, then go back and try the Online Repair option. For my particular issue, I ultimately had to use the Online Repair.

    The repair process is straight-forward following the wizard. Note that you’ll need to save your work and close all Office programs first, and then click Repair.

    Then wait while the repair process runs.

    You will notice the repair experience is similar to a fresh installation. The amount of time it takes will depend on your connection speed and what the issue is.

    You will see your Office apps light up in their respective colors while the repair completes.

    Once the installation is complete, restart your computer just to be sure and launch your apps and verify if the problem you were having is resolved.

    You can also contact support for further assistance:

    https://support.office.com/en-us/home/chat

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2018-06-19T01:02:41+00:00

    You can also try contacting customer service
    https://support.microsoft.com/en-us/help/405170...

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2018-06-19T01:01:23+00:00

    Hey JoelH.

    I suggest trying to go through all the steps in the answer written here about the issue by Sohail Patel: https://answers.microsoft.com/en-us/windows/for...

    And also the methods here in this answer: https://answers.microsoft.com/en-us/windows/for...

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2018-06-19T00:59:44+00:00

    Hi there!
    Olease check this link https://support.office.com/en-us/article/unlice...

    Was this answer helpful?

    0 comments No comments