Office Activation Issue

Question

I have office 2016 professional installed and activated in the laptop which is running on Windows 10 Pro. Today I have updated Windows. After that Office activation gone. It says Activation Required. ![](https://learn-attachment.microsoft.com/api/attachments/d558ab74-056c-4457-91b3-c662c9cb56e7?platform=QnA

Answer 1

Hi Kshaiks

That is an error, in your Screenshot, above the version showing as requiring activation is a licenced version of the exact same Office . . .

Click this link and run through the Office activation troubleshooter:

https://support.office.com/en-us/article/unlice...

If that does not resolve this for you, follow these steps to perform a full repair of your Office installation . . .

Open Control Panel - Programs and Features

Click Microsoft Office in the list of installed applications

At the top, click 'Change'

On the resulting dialog, click 'Repair' - choose the Online Repair, it is a comprehensive fix

That should fix any issues with your Office Installation, including activation . . .

Answer 2

Dear Kshaiks,

I am an independent advisor, and I am trying to help other users in Community with my experience in Microsoft products.

Please try to use tips from this article https://support.office.com/en-us/article/unlice... that explains how to deal with the error you are getting.

If still you will not be able to activate your Office, you can contact Microsoft phone support in your region https://support.microsoft.com/en-us/help/405170... or you can contact them via chat https://support.microsoft.com/en-gb/contactus/o...

Answer 3

Hey there, Kshaiks

Welcome to the Microsoft Community forums.

Please can you try and sign into your account again on Office and see if this clears the problem?

I have to do this with my University account to obtain my licence again. Often when I sign into my account again, everything works fine and I can continue as normal.

Hope this helps,

Regards,

Answer 4

Hello,

Let's try this activation troubleshooter:

https://support.office.com/en-us/article/Unlice...

It does not works try the below options:

Try to Reset Office activation following the next steps:

Open Command Prompt and navigate to the following folder

C:\Program Files (x86)\Microsoft Office\Office15 Or Office16

C:\Program Files\Microsoft Office\Office15 Or Office16

Run cscript ospp.vbs /dstatus

Observe the results and uninstall each product key

cscript ospp.vbs /unpkey:<last 5 chars of product key shown in dstatus>

Source: https://blogs.technet.microsoft.com/odsupport/2...

Hope it helps

Neftali R.

Independent Advisor