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Onedrive "Something Went Wrong" During folder creation!

Anonymous
2018-10-29T19:37:30+00:00

I am using Windows 10 and trying to create folders and setup my onedrive to start sharing files with my wife.  I am using the onedrive by way of my hotmail outlook account.  When I try to create a folder it is giving me the "something went wrong" error.  This is a new account, meaning I have nothing on my onedrive currently...  

Another issue I am running into is when I drag and drop a file into the onedrive folder, it shows "uploading one item to file" but it never downloads, it will just hang in there forever!  In short, I cannot do anything in my onedrive. 

Can someone help with this?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2018-10-29T19:39:11+00:00

    Is this when you are trying on the browser, or in the app?

    If the browser, try clearing the cache and cookies or try using a different browser.

    If the app on your computer, try resetting it:
    Press the Windows key + R
    Copy and paste this text into the Run window and press Enter:

    %localappdata%\Microsoft\OneDrive\onedrive.exe /reset

    That will reset OneDrive
    After a couple of minutes, the OneDrive cloud icon should show in the system tray.

    If it doesn’t start, open Start, find OneDrive and start it.

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