Error 2203 for Microsoft 2016

Question

Hello, I have a problem I want to install powerpoint but I have an error message that is "2203 the process can not access the file because another process has locked some of it."

I perform what is mark on this page but I am blocking https://support.microsoft.com/en-us/help/2000547/error-2203-an-internal-error-occurred-when-you-install -a-microsoft-off

Regards Kenny

Answer 1

Thanks for your advice.

The problem is solved, I delete the office folder "C: \ Program Files (x86) \ Microsoft Office \ Office16" and I copy the Office16 folder from another post to the Powerpoint run.

Answer 2

Hello Kenny,

Thank you for taking the time to reply and providing us feedback.

We are pleased to know that we have helped you in resolving your problem using the steps listed in the article that I have provided.

If you have other questions, please let us know by creating a new this thread. This way, we'll get notified and respond back to you as soon as we can.

Answer 3

Hello Kenny,

Are you using a personal computer or a work (domain) computer?

It is possible that the computer or the user account profile that you're using has insufficient rights to perform the installation, or start-up programs are having conflicts with the installation. If you're using a work computer, it is best to contact your I.T. department for proper assistance.

However, if you're using a personal computer, I recommend performing the following methods before installing the Office app:

Note: The methods are listed in order. Kindly move to the next method if the previous one doesn't help the issue.

Method 1:

Perform a clean boot in Windows

Method 2:

Run the Windows 10 update troubleshooter.

Method 3:

Use easy fix tool to completely uninstall any recent installation attempts.

Please respond to this thread to let me know how the issue progresses. Similarly, if you have more questions, please inform me by replying to this post.