This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have an email notification sent by Nintex Workflow. This email is composed and customized in HTML code that includes image inside a table. When email notification is received in OWA or Outlook in desktop, the image is rendering accordingly. But when the email is viewed in Outlook mobile app, the image does not display. I have tested this in Android and the issue also persist.
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Where are the images hosted? For them to render in any email app, they have to be hosted in an anonymously accessible location ie not Sharepoint. They may work for a signed in site owner but not a regular user. This sounds like an authentication issue not an os issue.
Answer accepted by question author
Where are the images hosted? For them to render in any email app, they have to be hosted in an anonymously accessible location ie not Sharepoint. They may work for a signed in site owner but not a regular user. This sounds like an authentication issue not an os issue.
It worked when I uploaded the image in Microsoft OneDrive (not OneDrive for Business).
Answer accepted by question author
Hi Stingeran,
Thanks for posting on our forum.
Based on your description, you can viewed the image on OWA or Outlook in desktop.
The issue is not related to workflow.
Given the situation, as the email is composed and customized in code, I’ll suggest you post a new thread in our MSDN forum for proper assistance.
Thanks for your understanding.
Qing
Hi Stingeran,
I could understand it is inconvenient for the users who are using mobile app.
To better help you, I suggest you post a new thread in our MSDN forum for proper assistance.
Thanks for your understanding.
Qing
The image is hosted in SharePoint Online and I'm logged-in in my Outlook mobile app and SharePoint mobile app as site collection administrator.
Note also that I have tested this with the image hosted in public Google Drive folder and same issue persist in iOS and Android (correction on my initial statement).