I try to import a png picture but it doesn't show in my word document.

Vugs 1 Reputation point
2021-08-03T14:46:39.837+00:00

This problem started about a week ago. I use Microsoft® Word voor Office 365 MSO (16.0.14228.20200) 32-bits.

Microsoft 365 and Office | Word | For business | Windows
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2 answers

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  1. Viki Ji_MSFT 4,471 Reputation points
    2021-08-04T02:44:57.827+00:00

    @Vugs ,
    Welcome to Q&A forum!

    According to your description, are there any error messages when this issue occurs? If so, please describe it in detail or share a screenshot with us.

    Besides, I have following information and would like to confirm with you at your convenience.

    1. How did you import the .png picture into Word ducument? By coping and pasting or by going to Insert>Pictures?
      Please try a different import method.
    2. Does this issue only occur with a special .png picture? How about other pictures?
      Please try to import this .png image into a new blank Word document to check if this issue exists.
      If the issue persists, please change the extension of the picture to .JPG/.JEPG and check again.
    3. When did this issue start? Have you installed any third-party programs berfor this issue, such as third-party Add-ins.

    Per my research, I would suggest you try the following steps to check this issue.
    Back up and open your Word document, then go to File>Options>Advanced and go to the Show document content, uncheck the Show picture placeholders box and check the Show drawings and text boxes on screen box.

    Besides, I also suggest you try the suggestions in "A picture or an object may not appear in a Word 2010 or Word 2007 document" to have a check.

    If the above do not work, please refer to JohnKorchok's reply to repair your Office for a check.

    Any updates, please let me know.


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  2. Stefan Blom 3,406 Reputation points MVP Volunteer Moderator
    2021-08-06T07:36:25.863+00:00
    0 comments No comments

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