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Problems with Word 2016

Anonymous
2018-05-14T12:43:25+00:00

I am stuggling with Word 2016 and a new update; images not displaying in the document; when making changes the document is timing out; wont accept changes - total nightmare!

Help!

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2018-05-14T12:48:51+00:00

    Hello !

    It'd be a good idea to repair Office , following these steps :

    Open up the Control Panel on your PC (and show All Control Panel items, if necessary) and click on Programs, then Programs and Features.

    Find Microsoft Office in the list and highlight it .Also say Microsoft Office 365

    Click Change.

    Select Quick Repair and Repair then follow the prompts.

    Hope it helps , please let me know if it worked !!

    Best regards

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  2. Anonymous
    2018-05-14T13:16:14+00:00

    Sorry still the images are not displaying in the document - just what looks like a the logo for an image??

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  3. Anonymous
    2018-05-14T12:59:57+00:00

    Select Modify and then repair

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  4. Anonymous
    2018-05-14T12:58:19+00:00

    Sorry I don't have programs...

    I have Apps; System - I can find 365 but it says Modify or Uninstall???

    Rachel

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  5. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2018-05-14T12:49:48+00:00

    Please try these options one by one and check after each option.

    1. Try repairing your office installation (Quick repair is good enough). Try repairing your Office installation. First try Quick Repair (takes 5 - 10 mins) , if that doesn't help then try Online Repair (Takes more than 30 mins but less than 1 hour in general)

    https://support.office.com/en-us/article/Repair...

    1. Sometimes, add-ins can cause problems. To determine, if add-in is a problem start your application in safe mode and see if problem has gone away.

    To start in Safe Mode -

    Hold CTRL key and click on application icon and don't release the CTRL key till it asks you for Safe mode confirmation.

    If yes, then start application normally and disable add-ins one by one and start application again every time you disable an add-in to determine the culprit add-in.

    To disable add-in > File > Options > Add-ins > Down below you have Manage: Com Add-in : Press Go > Untick the Add-ins to disable and tick to enable them

    Do let me know if you have any more question or require further help. If above didn't work, I will supply more troubleshooting steps to solve this problem.

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