Powerpoint Presenter view - notes not syncing - Mac

Question

I am on Powerpoint 16.30 (19101301) on Mac. Since the latest update installed, I am having issues with presenter view. The notes for the first slide appear but do not update as I move from slide to slide. The slides move but the only way I can see the connected notes is to click on the notes pane, which is obviously not ideal as it means I am tied to the laptop and can't just use the clicker.

It doesn't matter whether I use the clicker or click on the arrow to progress to the next slide.

It can also be variable. The notes may never update or they may update 5 slides in and update for 2 slides in a row, then not for another 10 slides.

I have tried it with a new presentation, I have reinstalled powerpoint on the advice of Information Services at work. In hindsight, this may have been a mistake as I can now not roll back from the update.

Answer 1

Another solution:

Change the Update channel to "Insider Fast" and update to 16.31 of powerpoint.

Help->Check for Updates->Advanced->Update Channel - set to Insider Fast and then check for updates and it will update to 16.31. It seems to have solved the problem.

Answer 2

So I figure our what to do with the help of a microsoft specialist and it worked.

you have to remove the 16.30 version. Then download powerpoint again from the September version. 16.29

Thank you Vivek K. That is most helpful.

I can access my account on Office 365 Business and I know how to download the current version. How do I ask for 16.29 please?

Thanks in anticipation,

Bob

It's here - https://docs.microsoft.com/en-us/officeupdates/update-history-office-for-mac

Answer 3

So I figure our what to do with the help of a microsoft specialist and it worked.

you have to remove the 16.30 version. Then download powerpoint again from the September version. 16.29

Answer 4

So I figure our what to do with the help of a microsoft specialist and it worked.

you have to remove the 16.30 version. Then download powerpoint again from the September version. 16.29

Thank you Vivek K. That is most helpful.

I can access my account on Office 365 Business and I know how to download the current version. How do I ask for 16.29 please?

Thanks in anticipation,

Bob

It's here - https://docs.microsoft.com/en-us/officeupdates/update-history-office-for-mac

Thank you MairéadH I will give it a go in the morning.

Regards,

Bob

Answer 5

This is happening to me on my iMac which is on MacOS Mojave 10.14.6 and PowerPoint is 16.30.

Fortunately my MacBook Air is on PowerPoint 16.29.1 and I have turned off auto updates.

In a week I am talking to 1,400 people. I really don't need this!!!!!!!