Onedrive sync errors after removing read only attribute

Question

Hi

I was helping my father with a problem where his accounting software was not saving changes.  I noticed that a lot of his files were read only - and as they were all data files I removed the read only attribute across the whole of his OneDrive.

Now there are over 5000 synch errors saying there is a duplicate file.  I’ve done the same removing of RO attributes from C:\users...\onedrive and the main Onedrive folder (although maybe they are the same thing)?  Surely the attribute change should just sync back to OneDrive cloud?

Any suggestions?

Answer 1

Dear SimonGrantA,

Thanks for participating in the Microsoft Community. I'm an Independent Advisor and I'll help you.

You could try a Onedrive reset:

-Open a Run dialog by pressing (Windows key + R)

Copy this and paste it into the dialog window then press OK

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

then, run same command without /reset

%localappdata%\Microsoft\OneDrive\onedrive.exe

next, verify the status of the files.

For further information see below link:

https://support.office.com/en-us/article/reset-...

Do not hesitate to ask if you need more information.

I hope it has been useful to you.

Regards,

Renzo.