Microsoft office 2016 graph loading issue

Question

Microsoft office 2016 graph is not loading in any office application like word,excel, power point etc. 

i have reinstalled the MS office 2016 with latest patch but he will not help, i have also update windows 10.

Still we face issue whenever we select the graph it will show loading loading and noting has been load.

Answer 1

Thank you for the information. However, we need the screen recording to know more about your concern and for us to be able to replicate your issue and suggest a solution for this concern. You can also add on the screen recording the Task Manager view for us to check if an app like Word, Excel, or PowerPoint is consuming a lot of CPU usage. To do this, on your keyboard you can press: Ctrl+Shift+ Esc>> Select Options>> Always on top>> Then try to load the graphs again and check if the app that you have used is consuming a lot of CPU usage. Please use the private message that I have sent to share the screen recording. To view your private messages, click on your profile name, select My Profile, and then click on View private messages.

We'll wait for your response.

Bob

Answer 2

please find below version details.

Answer 3

Hi sachinpawar2,

Thank you for posting this to the Community Forum. I hope you're doing good today despite having an issue with graphs loading in Office 2016. Let's try to get to the bottom of this concern. 

A possible reason for this issue could be a corrupted file that needs extensive troubleshooting. Corrupt files usually come from different angles and it needs a keen observation to solve this concern. I want to know more about the issue you're experiencing, please provide answers to the questions below:

• What is the build and the version of the Office suite you're using?
• Did you encounter any error messages when you're loading the graphs?

Please send a screen recording of your concern so that we can have a clear idea of the issue. You can follow the instructions provided on this link. To share the file you can use the instructions provided in this article. I have sent a private message please use it to send the screen recording. To view your private messages, click on your profile name, select My Profile, and then click on View private messages.

Let us know if you have other concerns.

Bob