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Dear all i have a big problem with Excel
in my lan i have 4 client with the same issue
When they try to open an excel file that include a drawing they get an error and excel goes in recovery mode
Afther that a box appear with these warnings
Parte rimossa: Forma disegno.
Record ripristinati: Disegno dalla parte /xl/drawings/drawing1.xml (Forma disegno)
Record ripristinati: Disegno dalla parte /xl/drawings/drawing2.xml (Forma disegno)
Record ripristinati: Disegno dalla parte /xl/drawings/drawing3.xml (Forma disegno)
Record ripristinati: Disegno dalla parte /xl/drawings/drawing4.xml (Forma disegno)
Record ripristinati: Disegno dalla parte /xl/drawings/drawing5.xml (Forma disegno
Anyone can help me please ?
thanks'
We have Office 2016 professional installed
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Unfortunately I don't know the answer. I still waiting for Microsoft help. I updated today Office but there is no solution. Other computers in my work can open the same files. Only on my computer the problems has appears in April (Or the end of March).
I have lately the same problem. I think it was appeared after last update.
Hi, thanks for your reply, I got it, in this case, I reroute your request to another level of support.
They will solve your problem! If you want feel free to rate my assistance.
Thank you and have a nice day! :)
Dear Roberto many thanks' for your time
no the problem is different.
the same file opened in another client works fine
only in these 4 computer i have this problem...
the same problem with all of these 3 client but if i ask to others to open the same file they are able to do it
When they open this file they can see the report drawings with no problem only these few client have this problem
many many thanks if you can help me
Omar
Hi, I'm Roberta, a Microsoft Advisor and I'm here to help and assist you!
Did you try to follow the steps on the link below?:
https://support.office.com/en-ie/article/repair...
Hope this helps!
Thank you