Hi,
I'm Diego Rios, an Independent Advisor willing to help other Microsoft customers.
You can try the following procedures:
Try working with the Word / Excel / PW in Safe mode and check if it helps.
Hold the windows key + Letter ‘R’ on the keyboard to launch the Run command > Copy and paste the following command line in the open box and click Ok.
For Excel: Type excel /safe, and click OK.
For Outlook: Type outlook /safe, and click OK.
For Word: Type winword /safe, and click OK.
For PowerPoint: Type powerpnt /safe, and click OK.
For Publisher: Type mspub /safe, and click OK.
For Visio: Type visio /safe, and click OK.
If, word works properly do you need to disable add-ins:
Go into Word / Excel/ PW:
Click on File menu.
Click Options.
Click Add-ins.
Click on Go button besides Manage: Com-Add-in.
Check if there are add-ins listed, clear the checkbox to disable them.
Close the Word and restart it.
In the link below explain how disable add-in:
https://support.office.com/en-us/article/view-m...
If, the procedures above didn't work, I refer to repair Office in the following link for more information:
Go to Control Panel >> Add and Remove Programs and highlight Microsoft Office. Click on Remove. A menu will pop up allowing you to choose repair or reinstall. Try a Repair Online and verified after repair it fix.
http://office.microsoft.com/en-us/excel-help/re...
Please let me know if this helped and works.
Best Regards,
Diego R.