Intune Policy Violation for Outlook for Android

Kuben 1 Reputation point
2021-08-04T07:08:07.32+00:00

According to the intune policy of Microsoft, the enterprises can choose to allow their users to allow/disallow the organizational data to Local/OneDrive/SharePoint/Third Party App. But Outlook for Android doesn't allow all ZIP files to Save to OneDrive/Sharepoint/Third Party App.

When clicking an attachment like text/pdf/any other files in Outlook for Android it handles those files to OneDrive/Sharepoint/Third Party App such Like Adobe for PDF.
But When clicking Zip files we are unable to handover to OneDrive/Sharepoint/Third Party App.
According to the Intune policy for Android this action should be allowed by Microsoft Outlook
Can you please let me know what is wrong and why we cannot do?

Please resolve this problem ASAP.

120422-intunepolicy.png

Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
890 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,456 questions
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3 answers

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  1. Jarvis Sun-MSFT 10,096 Reputation points Microsoft Vendor
    2021-08-05T08:24:55.24+00:00

    @Kuben
    Thank you for your attention and suggestions for intune. It seems to be at the product level. Given this situation, for questions about specific improvements of intune products, it is better to submit to uservoice, please refer to the following link:
    https://microsoftintune.uservoice.com/forums/291681-ideas

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  2. Kuben 1 Reputation point
    2021-08-05T08:30:50.83+00:00

    @Jarvis Sun-MSFT

    Thank you for your reply.

    Already we submitted and the following link for Microsoft Intune User Voice.
    https://microsoftintune.uservoice.com/forums/291681-ideas/suggestions/43915488-intune-policy-violation-for-outlook-for-android

    Hope to reach the technical support team and resolve this issue.


  3. Kuben 1 Reputation point
    2021-08-27T05:52:40.557+00:00

    Hello All

    We are happy to inform you that, the issue is resolved after 3 months of struggles.
    Finally Microsoft has made corrections to adhere Microsoft Intune policy!

    Microsoft Intune support team was of great help in resolving this issue.

    We are so much thankful for the persons who had helped or given any piece of lead which drove us to the right path.

    Now we are able to access all the encrypted files from Outlook for Android without any issues.

    Thank you