Slow Performance Issues on Planner

Question

Typing on a Task Card is like watching a 1970's vide-printer... if anyone remembers them!

I've removed thumbnails and temp internet files using Disk CleanUp but this hasnt improved the situation.

What's next to try please? 

Thanks

Answer 1

https://xx

Answer 2

Dear Phil,

Thanks for your updates.

You can upload the video to your personal OneDrive online place (www.onedrive.com) and then share an anonymous link for us to get the video for troubleshooting in the private message.

For your reference: Share OneDrive files and folders

Best Regards,

Cliff

Answer 3

Sorry but I don't have anywhere I can save this to... what would you suggest?

Answer 4

Dear Phil,

Thanks for your updates in the private message.

Welcome to provide the video link when you have time.

Best Regards,

Cliff

Answer 5

Dear Phil,

I’d like you to confirm whether the issue happens when you are using Microsoft Planner on your computer or the Planner app on iPad or iPhone.

For us to clarify the performance issue in your environment, I’d like you to record a video showing the issue in your environment. If you confirm that the video can be shared publicly, please add your confirmation and provide the video link here directly. If no, I’d like you to provide the video link in the private message for us to get it.

How to record the screen on your iPhone, iPad, or iPod touch

***Disclaimer:***Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

Record your screen in PowerPoint

Best Regards,

Cliff