Lost Notes after deleting Cache folder

Question

I deleted my cache file for OneNote and subsequently lost some notes in my OneNote. I pay for online OneDrive storage so WHERE did my notes go?! HOW do i get them back?? And my files were up to date on onedrive before i deleted the cache folder!! 

and now its all gone. so what happened??

Answer 1

Hi,

All your notebooks are stored in OneDrive, if there is no sync issue, I think you can go to OneNote onlinedirectly and find your notebook then click Open in OneNote.

If you can't find latest change in your notebook, I'm afraid it doesn't sync to OneDrive as you expected.

When you delete cache folder, all notebooks will be closed at same time in OneNote, if they haven't been sync properly to OneDrive, you will lost your latest changes, to avoid it happen in future, you need check sync status before close notebook or go to OneNote Online directly to find latest changes, another way is back up your notebook to another place.     

Regards,

Eric

Answer 2

Hi,

I'm Anna, an Independent Advisor trying to help.

Following HappyBoy3's advice, to check the notes in OneNote online, if you don't find them there you can try to recover deleted system files manually.

From the Trash folder

On macOS, when you select files and press the ‘Delete’ button, they’re moved to the Trash folder. If that’s how you’ve deleted caches and log files, recovering them through the below steps—

Open the ‘Trash’ folder by double-clicking on the trash can icon on the desktop

Locate the files you wish to recover

Right-click on the files

Select ‘Put Back’

If the original location of the files no longer exists, drag the files to the desktop and then move them to any other desired folder

From Time Machine Backup

Most macOS users rely on Time Machine to take regular backups of all data on their hard drives. If you’ve permanently deleted cache files through ‘Command + Shift + Option + Delete’ operation, your latest Time Machine backup is where you can get them back from. Follow the below steps—

Connect your Time Machine backup drive to your Mac

Select the backup that you wish to restore

Click on ‘Restore’

I hope this helps you.

Best Regards,

Anna

Answer 3

I deleted my cache file for OneNote

Why on earth ?

Bernd