Share via

Unable to send emails via SNOV.IO using my O365 email account

david tewkesbury 1 Reputation point
2021-08-04T11:47:09.473+00:00

Hi, I've just moved over to O365 from Rackspace. Previously I used SNOV.IO as my email tool and now can't get it to work.
I'm failing login with the following message in O365 Admin - Access has been blocked by Conditional Access policies. The access policy does not allow token issuance.

I cannot see how to change the CAP. Snov have said turn on 2FA (which I've done) and then set up an app password (which it doesnt look like I can do).

Any ideas on how I can fix this please?

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,503 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Kael Yao-MSFT 37,676 Reputation points Microsoft Vendor
    2021-08-05T03:33:44.31+00:00

    Hi @david tewkesbury

    Since SNOV.IO is a third party service, sorry I am not quite familiar with it.

    Snov have said turn on 2FA (which I've done) and then set up an app password (which it doesnt look like I can do).

    About how to set up an app password, please follow the suggestions in this link:
    How to setup app password in Exchange 365?
    If MFA has been enabled for your account, you may see the option to add a App password.
    120682-31.png

    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.