OneNote does not synchronise

Question

what's happening? The error code is: 

OneNote no puede realizar la sincronización porque el servidor está temporalmente en modo de solo lectura. (código de error: 0xE40105F8)

Answer 1

Thank you for this quick response.

I have both OneNote. ¿Could It be the mistake because I have both of one? The both of one were linked at the same file on OneDrive.

1. Version 1905(compilacion 11629.20214)
2. Versión 16001.11629.20028.0

When I Open OneNote Online, it gives the following warning: "Este sitio es solo de lectura a petición del administrador del conjunto de servidores."

When I Open OneDrive Online, it gives the following warning: "Desactivacion de cuentas: hemos determinado que esta cuenta de Office 365 esta autorizada. La cuenta se cerrara en el 1 de octubre de 2019 y perdera acceso a los archivos y aplicaciones de Office en esta fecha."

After it appears the following warning: "OneDrive es de solo lectura en este momento, ya que estamos realizando unas tareas de mantenimiento. Disculpa las molestias"

So it´s taking several days.

Thanks & Regards

Answer 2

Thank you for providing this information. To further isolate this, are you receiving the said error/s on a shared OneNote notebook? If so, you might need to contact the Administrator who created the notebook to help you fix this issue. For further information, you may also contact our Office 365 Support. You can reach them out through this link.

To notify us and have us get back to you, simply reply to this post.

Answer 3

Hi mic728107,

To better assist you with this concern, I would like to confirm if you're using OneNote for Windows 10 or the OneNote 2016 application. To know the difference between these two apps, you may check this article.

If you're using OneNote 2016, kindly check if there are pending updates that need to be installed for your application.

Also, if the notebook that won’t sync is stored on OneDrive, try opening the notebook in OneNote Online (www.onenote.com). This can help determine if the problem is caused by the server or by OneNote.

1. In OneNote, click File > Info.
2. Right-click the URL shown below the name of the affected notebook, and click Copy.
3. In your web browser, click inside the address box, and then press Ctrl + V to paste the copied URL.
4. Press Enter to load the notebook in OneNote Online.

If you’re able to successfully open the notebook in OneNote Online and the changes appear, the problem may be caused by the desktop version of OneNote. Closing and re-opening the notebook there usually clears and successfully resets the connection. Follow these steps:

1. In OneNote, click File > Info.
2. Next to the name of the affected notebook, click Settings, and then click Close.
3. Switch back to the notebook in OneNote Online in your browser, and then click Open in OneNote on the ribbon.

Note: Depending on the notebook size and type of Internet connection you’re using, it may take a while to sync all the notebook content over to the desktop version of OneNote.

If you’re unable to open and view the notebook in OneNote Online, the source of the sync problem is likely with your server. If your notebook is stored on OneDrive, check this ***Service Status page***for any known interruptions or outages.

For more details and troubleshooting steps, you check this article for reference.

Please respond to this thread to let me know how the issue progresses. Similarly, if you have more questions, please inform me by replying to this post.