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"The document could not be opened".

Anonymous
2019-10-31T01:48:55+00:00

Split from this thread.

I have a similar problem, although Office 365 is not crashing.  However, every time I try to open either an Excel spreadsheet or a Word document I get the message that "The document could not be opened".  I am VERY frustrated!!

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2019-10-31T14:30:15+00:00

Hey Doug:

Thanks or responding so quickly!!!!

Last night I deleted the Office 365, restarted the computer, redownloaded the app and reinstalled.  So far, everything is working (fingers crossed!).  If it happens again, I will let you know!

Again, Thanks!!

.........Bruce

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  1. Doug Robbins - MVP - Office Apps and Services 323.1K Reputation points MVP Volunteer Moderator
    2019-10-31T04:44:51+00:00

    If you send me a copy of the document, referencing this thread in the covering email message, I will investigate the issue.

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