Dictate - Word - Button Missing

Question

Hi, 

I have an Office 365 ProPlus subscription and version 1808 (Build 10730.20155)

The 'Dictate' button is missing in Word and PowerPoint.  I have ensured 'Office intelligent services' has 'Enable services' ticked and I have restarted the app, signed out of O365 and a few other things. 

In Word online, the button is there...

...but when I click to use it I get the following error message:

Any help would be welcome.

Answer 1

Hi Ian Steeleo,

According to my test, the dictate feature is not available in Semi-Annual Channel and I can see it in Monthly Channel, you can switch Channel refer to this article:

How to switch from Semi-Annual Channel to Monthly Channel for the Office 365 suite

If it doesn't work for you, please check if you meed following requirements:

1. Office 365 subscribers. Yes, you are.
2. Proofing language is English. Please check that.
3. Enable intelligent services. Yes, you do.

Best Regards,

Gloria

Answer 2

Hi DG_Van,

Glad to hear that it works for you.

Have a good day! :)

Best Regards,

Gloria

Answer 3

Brilliant! I'm not the original poster, but your link to "How to switch from Semi-Annual Channel to Monthly Channel for the Office 365 suite" solved my problem. I've been banging my head trying to figure this out for weeks. Thanks.

Answer 4

Hi Ian Steeleo,

Have you tried switching the channel and what is the result?

Please let me know if you need my further help.

Best Regards,

Gloria