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Anonymous
2019-08-16T20:02:50+00:00
  1. when you run the application error: You are offine. You need to download language packs to use when offline.
  2. error while downloading language packs: This feature requires an internet connection and you're currently offline

the Internet is connected, the application reset, Windows 10 version 1903, a month ago before the update everything worked

after connecting to wi fi the translator works but language packs do not load, DNS 4442, 4441 did not help

помогли инженеры майкрософт, помогла только создание новой учетной записи!

Microsoft 365 and Office | Install, redeem, activate | For home | Other

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  1. Anonymous
    2019-08-20T23:17:38+00:00

    I repair internet connection, reset DNS service,  Network Reset, reinstalled the application, it didn't help :(

    other applications work

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  2. Anonymous
    2019-08-16T20:59:13+00:00

    Hi, еееЕЕЕ

    My name is Aracely, I am an Independent Advisor. I would love to help you today.

    Try to repair your internet connection.

    Click Start and type "cmd".

    • Right click on Command Prompt and run it as administrator.
    • Copy and paste the following line one at a time, pressing enter each time:

    netsh winsock reset - and press Enter.

    netsh int ip reset - and press Enter.

    ipconfig / release - and press Enter.

    ipconfig / renew - and press Enter.

    ipconfig / flushdns - and press Enter

    You can also try to reset your DNS service with the following steps:

    • Press the Windows key + R and type "services.msc" and press OK.
    • Scroll down to find the DNS client.
    • Right click on it and click Restart.

    You can also follow these steps: from the Start menu or by pressing the Win + I key combination, open the Settings and click on the Network and Internet option. Once there, we select the Status option from the menu on the left side and, within the configurations and options that are loaded in the right panel, we have to look for the restoration of the network.

    When you click on this option, it will show us a new window from where we can restore the network in Windows 10. In this way, all network adapters will be removed and reinstalled, and the original configuration of other network components will be restored . net. This implies that if we were using some software such as a VPN client or virtual switches, we will have to reinstall them.

    A process that the system performs automatically by clicking on the Reset button that is now displayed in Network Reset in the Windows 10 configuration. It is normal for the process to not take long, although we must wait until the end completely and restart the computer to continue with the network configuration in Windows 10 as we have done so far.

    Let me know if the information has been helpful in solving your problem.

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