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Modern: saving audience targeting doesn't work

Anonymous
2019-12-18T20:28:42+00:00

Just got modern AT , but of course it doesn't work properly and wasn't adequately tested by Msft. Using quick edit, the changes never save:

Microsoft 365 and Office | SharePoint | For business | Windows

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  1. Anonymous
    2019-12-20T09:59:35+00:00

    Hi Webbrewers3,

    Do you check the reply? Let me know if you need further help.

    Best regards,

    Tina

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  2. Anonymous
    2019-12-19T10:33:44+00:00

    Hi Webbrewers3,

    Thank you for sharing the experience here.

    Regarding the first issue when you use Quick Edit to edit the Audience column in a SharePoint library, I have tested from my side and don't reproduce the issue when I try to Exit quick edit.

    Do you get the same message "Working on it" when you try saving audience targeting for a specific file or all files in the library?

    I suggest you clear the browser cache and use a different browser to test again.

    For the error message when you try to use Everyone token in the Audience column, I'd like to let you know that the error message is expected. As mentioned inthis article, only security group and Office 365 group is supported. Appreciate your understanding.

    For the third issue that if you enter the last name of a user, you cannot get anything in the audience picker, I'd like to confirm that do you edit the Audience column in the Details pane on the right side?

    I suggest you try it in Quick Edit mode and see if it works.

    Best regards,

    Tina

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  3. Anonymous
    2019-12-18T21:09:38+00:00

    Oh and in the audience picker you have to know the exact e-mail address if you want to target individuals. If you enter a last name it doesn't find anything. Is this a joke or does Msft seriously think this is helpful?

    Really struggling to see how Msft could have made this much worse.

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  4. Anonymous
    2019-12-18T21:06:38+00:00

    Also get this when using the "everyone" token:

    Error: Unable to resolve audiences at this time.This can be due to unsupported group or group information not found.

    Or this:

    Error: The user does not exist or is not unique.

    Why waste my time allowing me to select audiences that won't work? Only Msft knows...

    So can't bulk edit audiences, can't use SP groups only AD groups or email addresses (some of which don't work)- making audience targeting pretty much useless.

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