Onenote 2016 keeps crashing

Question

I have been using Onenote for quite a while now, but after a recent Windows update, it has stopped working properly. It keeps crashing a few seconds after I start writing with my pen. I have tried restarting my computer, installing windows updates, uninstalling and reinstalling the whole Office suite, and many other troubleshooting options that have been recommended on this site but nothing works. Is there anyone who can effectively help with this? I need Onenote for my college courses and I find it an incredibly useful tool, but I can't fix it any way I try.

Answer 1

Hi Yoel,

I am sorry to hear that you are facing this issue. I am Anna, an independent advisor trying to help.

Please try this:

Exit OneNote

In Explorer, open the folder c:\users[your username]\AppData\Local\Microsoft\OneNote Note: Most likely you will need to turn on view hidden files because AppData is a hidden folder.

Rename the folder "15.0" to "15.0.backup" or something like this

Restart OneNote. When OneNote starts you will only see placeholders for your folders. Don't worry, just give it some time and let OneNote build the cache and then you should see everything.

Reference: https://www.reddit.com/r/OneNote/comments/5od95...

I hope this helps.

Best regards.

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

I have tried but it still has the same issue.

Thanks for your reply

Answer 3

try this one.

https://windowsreport.com/onenote-problems-wind...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 4

Yes I have, but it still keeps crashing. I'm desperate right now as Onenote had all my notes and it is very important in my work in college. I really need this problem solved.

Thanks for your reply,

Answer 5

Hi Yoel! I'm Stephen, an Independent Advisor here in the Microsoft Answers Community.

Have you tried repairing your Office?

To repair Office, follow these steps for windows 10 in this link below.

https://support.microsoft.com/en-ph/help/276934...

Please feel free to reply to this message. I'm willing to help you with your concern.