Excel Clipboard Error

Question

Trying to copy and paste in Excel and keep getting an error that there is a problem with the clipboard but I can still paste in current workbook, pops up every time I press copy, any ideas whats wrong, Have already uninstalled and reinstalled O365

Thanks

Answer 1

Hi Ivy

The screenshot you have requested is exactly what I have already posted, after more testing it seems it only happens with Excel documents that are stored on SharePoint and that are automatically saving, I cannot be more precise at the minute, it does appear after googling the question that this is a common problem.

Thanks

Answer 2

Hello Ivy

I see from the threads nothing has been sorted and looks like hundreds of threads around all with this particular error, info below.

Already tried update now, am on latest version

Already tried safe mode - Error still happens

Ctrl+U is underline isn't it? I have tried Ctrl+c to copy and Ctrl+v to paste - Still get the error

Version details below

Yes - Happens to any workbook I am in.

it happens on anything from basic cell formula to cells with conditional formatting applied, I cannot show what I am working on as it contains confidential information.

Nothing has changed apart from Windows Updates.

Thanks

Answer 3

Hi foxview,

Sorry for the inconvenience caused by this issue.

Per your description, I want to suggest you try these ways to see the results:

1.    Update your Office. Go to Excel-> File-> Account-> Update options-> Update Now.

2.    Try to run Excel safe mode.

3.    Try to use Ctrl+U key-bored to copy content.

If the issue still persists, we want to collect related information to move further:

1.    Can you provide the screenshot about your Excel version information? Excel-> File-> Account-> Product Information. Please remove the email address on it.

2.    Does this issue happen to all Excel document?

3.    What content you wanted to copy? Can you take a screenshot about your content?

4.    When did it happen? What did you change before this issue?

I found some threads have similar issue, for your reference:.

Clipboard problem in Excel 2016

Excel 2016 - “There's a problem with the clipboard, but you can still paste your content within this workbook." Neha's summary.

Regards,

Ivy

Answer 4

Hi foxview,   

We are so sorry for this situation again.

Based on your product version, we tested again. But we are afraid that we can’t reproduce this issue on our end. I also saw some similar threads after my research, seems like it’s an old but common issue.

We sincerely suggest you click smile iconin Excel up-right corner to feedback this issue directly. This is the best way to let related teams know about this issue, and it’s the most effective way to resolve your issue. Your feedback may raise the attention of related team and bring more benefits for other users.

  

Thanks for all your patience and effort about this case. And apologize for the inconvenience caused by it.

Best Regards,

Ivy

Answer 5

Hi foxview,  

Due to the weekends, please don't mind my late reply. 

After you trying these steps, seems like this issue happen to the Excel application itself. So we suggest you try to Online Repair this application and see the result:

1. Type Apps&Features in search bar.
2. Go to Office-> Modify-> Online Repair.

Please share the result with us.

Regards,

Ivy