Activate Software

Question

Hello,

How can I activate Microsoft Office 2010 on my computer that does not have internet.

Running Win 7

Don't know my Computer ID

I have 2 product keys

Office 2016    <removed>

Office 2010    <removed>

Answer 1

You can do a phone activation

Activation Phone Support - phone activate

If you have an activation specific error, ie things like “invalid” or “blocked” product key, you specifically have to contact the “phone activation” support reps.  Apparently “normal” support has no way of transferring you to them … <sigh>

The process you need to follow is rather round about:

·    File Menu > Account Command

·    Click on the “About” button

D:\Public\Pictures\2013 Office Phone Activation Wizard.png

·    Copy the Product ID

·    If Office is not already activated, there will be an ‘Activate’ button, click on it

·    Select phone activation option,

·    this will display appropriate phone number for your geographic location.

·    Phone them

·    do NOT reply to initial prompts

·    wait, a long time, until you are offered the option of talking to a “service” rep

·    explain problem to them

·    ask to be transferred to a supervisor when front line support can’t help you

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“Too Many Activations

https://learn-attachment.microsoft.com/api/attachments/4924c7f6-beef-4dc2-8c01-4134538c745f?platform=QnA"https://support.office.com/en-us/article/-Telephone-activation-is-no-longer-supported-for-your-product-error-when-activating-Office-9b016cd2-0811-4cb3-b896-5a6a13177713" rel="ugc nofollow">https://support.office.com/en-us/article/-Telephone-activation-is-no-longer-supported-for-your-product-error-when-activating-Office-9b016cd2-0811-4cb3-b896-5a6a13177713  >

Michelle V [MSFT]

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We apologize for this inconvenience. We are currently fixing this bug in our Office products. In the meantime, you can call the numbers for your specific country/region listed in thisarticle :

https://support.office.com/en-us/article/-Telephone-activation-is-no-longer-supported-for-your-product-error-when-activating-Office-9b016cd2-0811-4cb3-b896-5a6a13177713?ui=en-US&rs=en-US&ad=US.

Please also note that this issue impacts Office non-subscribers only—those who purchased the product as a one-time purchase. For more information, see What’s the difference between Office 365 and Office 2016?

If this doesn’t solve the issue, please contact our support agents linked from the bottom of the same article.

Again, we apologize for this issue. We are working to get this resolved quickly and will update this thread once the fix is available.

Thanks,

Michelle V.

Office Team

</snip>

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Office Activation Wizard: get the “Installation ID” **/ "Product ID"**required by Phone and Chat Help lines

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_install-mso_winother-mso_archive/office-2013-one-time-payment-offline-phone/b4017b26-e5b1-4355-8174-398a69935210

do the activation method below:

·      Open Word 2013 application.

·      Click File menu

·      Account command

·              Click About button

·              Record the “Product ID” (you will need it in a minute), aka “Installation ID”

·      OK to close the “About … “dialog

D:\Public\Pictures\2013 Office Phone Activation Wizard.png

·      Click “Activate” button

·      Select “I want to activate the software over the Internet” and click “Next”. This will usually complete successfully and activate the software.

·      If you were unable to automatically activate over the Internet, you may select “I want to activate the software by telephone”

·      “Next.”

z- 2013 Office Phone Activation Wizard.jpg

The Microsoft Office Activation Wizard will show you three steps:

Step 1: Select your location, this will display the appropriate phone numbers

Step 2: Installation ID (This will be required by the chat/phone support team from you for activation. Please provide it to them immediately)

Step 3: Confirmation ID (This will be provided by support to you.  You need to enter from boxes A to H to proceed with the activation. You may click on Next after entering the ID to complete the activation.

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Answer 2

Please go back and edit your original post, click on the "..." button and select Edit.

REMOVE YOUR PRODUCT KEYS!

Before someone steals and uses them, locking you out. Especially 2010!