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Word features grayed out

Anonymous
2019-09-26T19:54:45+00:00

Since a recent update the opening view that Word displays has changed with none of the word features shown other than templates for a document. When I try to, for example, print an envelope and go tooptions a

Microsoft 365 and Office | Word | For home | Windows

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  1. Suzanne S Barnhill 278.1K Reputation points MVP Volunteer Moderator
    2019-09-26T22:04:27+00:00

    Your question appears to be incomplete. Please return and complete it.

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  2. Anonymous
    2019-09-27T12:42:51+00:00

    Hello KlausWinkelmann,

    Thank you for trusting us by participating with your questions.

    I am an Independent Advisor and it will be a pleasure to help you today.

    Can you try to complete your question, and probably provide a screenshot of the issue you are experiencing. This will guide us on how to help.

    Expect to hear from you soon

    Regards

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  3. Stefan Blom 342.4K Reputation points MVP Volunteer Moderator
    2019-09-26T23:04:22+00:00

    More information is needed. What do you see when you start Word, exactly? A screen shot would help.

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  4. Anonymous
    2019-09-26T22:42:49+00:00

    Hello KlausWinkelmann,

    I am an independent advisor willing to help you.!

    Please check if that update is working wrong because any operative system update is missing, check for updates and restart the computer before check if the feature works.

    If it still in gray out check if you have administrative permissions in the windows profile, try to create a new local administrator windows profile and check the office behavior!

    Please let me know if it worked!

    NO!  I made sure Word was current before going through this circular mindless process

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  5. Anonymous
    2019-09-26T20:18:17+00:00

    Hello KlausWinkelmann,

    I am an independent advisor willing to help you.!

    Please check if that update is working wrong because any operative system update is missing, check for updates and restart the computer before check if the feature works.

    If it still in gray out check if you have administrative permissions in the windows profile, try to create a new local administrator windows profile and check the office behavior!

    Please let me know if it worked!

    Was this answer helpful?

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