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Data Feed's Not working

Anonymous
2019-04-03T19:06:24+00:00

When attempting to use data feeds in any shape, form or fashion I am receiving failed messages.

Example(s):  

     Sharepoint List --> Export to Excel -->  .iQY file -->  ERROR:  Cannot connect tot eh server at this time.  Changes to your data cannot be saved. 

                (Wont even open the .iQY file / data connection.

     Power BI --> Get Data --> oData Feed --> Input sharepoint URL -> We encountered an error while trying to connect

I can do both of the above from another PC and it works fine.  So not an issue with the site or URL I am using - specific issue related to the PC.  What settings do I need to change/adjust to resolve this?

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2019-04-04T00:26:57+00:00

Hi C3Nixon,

Very sorry for the inconvenience caused by this issue.

First of all, to check if this issue is the current version of Office please click File>Account>Updae options to make sure you are using the latest.

To check whether this issue is related to Add-ins, please Start your Office in safe mode to see the outcome. If this issue doesn't happen in safe mode, please click File>Options>Add-ins>To disable Add-ins one by one to check which one caused this case.

Besides, please also share with me more info as below to let me have a clear understanding of your scenario:

  1. Does this issue happen to all lists or only related ones.
  2. Screenshot of the error message.

Regards,

Neo

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  1. Anonymous
    2019-04-09T04:05:38+00:00

    Hi C3Nixon,

    Can you open your files normally now? Do you still need any help?

    Regards,

    Neo

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