Cannot edit document (Word for Android)

Question

I cannot edit anything I download when it comes to docx files sent via android email even after download, is anyone else facing this exact same problem?

Answer 1

Hello

Thanks for reaching out.

And I'll be happy to help you out today.

Is there a message popping up when your trying to open the file?

Can you please send me the screenshot of the message?

I'll be waiting for a reply..

Have a nice day !

-Regards,

Marj :)

No, there's no message to get a screenshot, but, if I try and put a letter or number in, nothing happens.

Answer 2

I am trying to save my document but it wont let me , the message i am reading is  READ ONLY  please help

Answer 3

Hello

Thanks for reaching out.

And I'll be happy to help you out today.

Is there a message popping up when your trying to open the file?

Can you please send me the screenshot of the message?

I'll be waiting for a reply..

Have a nice day !

-Regards,

Marj :)

Answer 4

Additionally, please do assure that files or word document is not in read only mode.

To check open word app / file> properties > general tab > attributes > uncheck read only > ok.

The bad thing is people have to upload their files to that one drive first before saving it to their phone, because when it comes to saving a copy of the file to their device, it won't save to the device, it's happened twice with me so far

Answer 5

Additionally, please do assure that files or word document is not in read only mode.

To check open word app / file> properties > general tab > attributes > uncheck read only > ok.