Share via

Corrupted word documents from editing on usb device

Anonymous
2019-10-18T20:46:44+00:00

When I try to open a document that has been worked on while on a usb device, I get rapid and continuous tabs running across the screen and it doesn't shut down without closing the screen altogether.  I now know I should move documents to the computer for editing and then back to the usb when done, but is there a way to repair the documents?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Doug Robbins - MVP - Office Apps and Services 323.1K Reputation points MVP Volunteer Moderator
2019-10-19T22:49:37+00:00

Uninstalling and reinstalling Office is going to have absolutely no impact on the problem of a document that has become corrupted because it was saved to a USB drive.  Also, scanning the USB drive will be of no benefit as the problem is not with the USB drive itself, but with the fact that Word documents should NOT be saved directly to a USB drive.

If the document is not too large to attach to an email message, send me a copy of it that way, referencing this thread in the covering email message and I will see if I can recover anything from your document.

Alternatively, upload a copy of the document to the following folder of my OneDrive

https://1drv.ms/f/s!AmuIXmFDy-1a8nP3RpgnYHp-5zXK

and send me an email to the address shown in my signature to let me know that it is there.

Was this answer helpful?

3 people found this answer helpful.
0 comments

5 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Doug Robbins - MVP - Office Apps and Services 323.1K Reputation points MVP Volunteer Moderator
    2019-10-18T22:32:32+00:00

    If the document is not too large to attach to an email message, send me a copy of it that way, referencing this thread in the covering email message and I will see if I can recover anything from your document.

    Alternatively, upload a copy of the document to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1a8nP3RpgnYHp-5zXK

    and send me an email to the address shown in my signature to let me know that it is there.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2019-10-19T17:31:56+00:00

    Nothing works, because I can't successfully open Office 365.  I have uninstalled and reinstalled it three times now and it still will not open correctly.  I also scanned the usb flash drive and it has no problems and is operating correctly.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-10-18T23:21:25+00:00

    I will try the repair first, but I can't get it to stay still enough to attach.  I will get it right to you if I can.  Thanks

    ******@gmail.com

    Was this answer helpful?

    0 comments
  4. Anonymous
    2019-10-18T21:24:40+00:00

    Hi SenaLusby1,

    Check the methods described in the following link:

    https://docs.microsoft.com/en-us/office/trouble...

    Regards

    Was this answer helpful?

    0 comments