Error Code 0xD0000002 When Trying to Activate Microsoft Powerpoint on MacBook Air

Question

Hi,

I received this Error Code 0xD0000002 when I was trying to activate Microsoft Powerpoint on MacBook Air.

Please advise.

Thanks

Answer 1

Hi jaMa485,

Sorry for the inconvenience the issue causes. 

Regarding the error message, you might see this error when you try to activate Office for Mac

To narrow down this issue I suggest you try the following steps:

1.Make sure the internet is working on the Mac you're trying to install on.

2. Quit out of all Office apps.

3.Download and run the License removal tool to remove all the Office keychain entries. and then simply reopen Microsoft Office program and log in again.

4. Start any Office app again and follow the activation prompts.

if you still need any help, please feel free to let us know and thanks for your cooperation in advance.

Regards,

 Waqas Muhammad

Answer 2

I understand that you wanted to activate your Office and I am here to assist you .

If are you using an office 365 subscription or an Office 2019, there is a possibility that there is another license keep on reflecting on your account or embedded on the machine.

>>Go on this link and click the Download License Removal Tool : https://support.office.com/en-us/article/How-to-remove-Office-license-files-on-a-Mac-b032c0f6-a431-4dad-83a9-6b727c03b193

>> Install the License Removal Tool

>> Re-open your Word application >> Get Started >> Sign in the associated Microsoft account

Answer 3

Thanks!

Answer 4

Thank you!

This fixed my issue!