Not able to open .accdb files using Access Runtime

Question

Hi,

We have installed access runtime for 365 and could not open accdb files. Getting below prompts. Is there limitations with the content present in accdb files to use with Access runtime?

.

thanks,

Ashok

Answer 1

Have you put the ACCDB in a Trusted Location?

Answer 2

Hi Ashok1506,

Thank you for your message in this forum.

According to the warning screenshot you provided, it may be caused by the shortcut points to an earlier version of the Access runtime application, and you chose to upgrade the earlier Office programs during the setup of a later version of Microsoft Office or the Norton AntiVirus software was already installed when you installed Office Access.

There are two solutions to solve the problem:

1. To resolve the problem that is related to the Access runtime application, follow these steps: Remove Access from your computer > Reinstall the Access runtime application(You can refer to this article: Download and install Office 365 Access Runtime) > Verify that you can use the shortcut to open the database of the runtime application > Reinstall Access (Note You must make sure that you are not upgrading existing versions of Office during the installation of Microsoft Office Access)
2. To resolve the problem that is related to Norton AntiVirus software, follow these steps: Remove Access from your computer > Remove Norton AntiVirus software from your computer > Reinstall Access > Verify that you can use the shortcut to open the Access database > Reinstall Norton AntiVirus software.

For more details, you can refer to this article: You may receive the "Can't find the database you specified" error message when you open an Access database by using a shortcut(Although this article is for Access 2007 and Access 2003, however, the solutions in this article are also applicable to Access for Office 365.)

At the same time, if you want to show the prompt message, you can refer to this article: Add, remove, or change a trusted location to check if it will help you.

Best Regards,

Sukie

Answer 3

Hi,

in case you only have the Access Runtime on the machine and don't know how to create a Trusted Location you can useGunter Avenius' tool AddPath2016.exe.

Answer 4

Hi Ashok1506,

May I know if you have seen my reply? Has your problem been solved? If the problem persists, you can come back and we will continue to help you.

Best Regards,

Sukie

Answer 5

Hi,

thanks for your response. I have created trusted location and now getting blank window without secure notice.

Regards,

Ash