Remove Email Option from MFA/SSPR authentication options

Dilan Nanayakkara 1,111 Reputation points


I wanted to remove email option from a MFA/SSPR authentication methods. I was wondering where is the settings in Azure/M365 for that?

I have removed already adding alternative phone by unticked "Call to Phone" on user based MFA settings in M365 but I couldn't find the Email settings there.



Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. VipulSparsh-MSFT 16,246 Reputation points Microsoft Employee

    @Dilan Nanayakkara Thanks for reaching out.

    You can go to Password reset option in AAD :


    Then select the Authentication method you want or uncheck the email option in your scenario :



    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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  1. KyleXu-MSFT 26,211 Reputation points

    @Dilan Nanayakkara

    MFA doesn't have this kind of authentication method, there are all of supported authentication method for MFA: Authentication method strength and security

    The picture that you provided is controlled by Password reset way as vipulsparsh-MSFT said.

    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. Dilan Nanayakkara 1,111 Reputation points

    Thank You very much. Sorted.

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  3. Wendy 1 Reputation point


    How did you sort it? I have same question.


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