Remove Email Option from MFA/SSPR authentication options

Dilan Nanayakkara 1,111 Reputation points
2021-08-05T02:37:17.393+00:00

Hi,

I wanted to remove email option from a MFA/SSPR authentication methods. I was wondering where is the settings in Azure/M365 for that?

I have removed already adding alternative phone by unticked "Call to Phone" on user based MFA settings in M365 but I couldn't find the Email settings there.

120630-2021-08-05-8-00-21.jpg

Thanks,
Dilan

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Accepted answer
  1. VipulSparsh-MSFT 16,246 Reputation points Microsoft Employee
    2021-08-05T03:36:10.88+00:00

    @Dilan Nanayakkara Thanks for reaching out.

    You can go to Password reset option in AAD :

    120691-image.png

    Then select the Authentication method you want or uncheck the email option in your scenario :

    120555-image.png

    -----------------------------------------------------------------------------------------------------

    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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  1. KyleXu-MSFT 26,211 Reputation points
    2021-08-06T02:40:19.147+00:00

    @Dilan Nanayakkara

    MFA doesn't have this kind of authentication method, there are all of supported authentication method for MFA: Authentication method strength and security

    The picture that you provided is controlled by Password reset way as vipulsparsh-MSFT said.


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  2. Dilan Nanayakkara 1,111 Reputation points
    2021-08-06T16:34:54.25+00:00

    Thank You very much. Sorted.

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  3. Wendy 1 Reputation point
    2022-07-04T19:21:01.667+00:00

    Hello.

    How did you sort it? I have same question.

    Thanks,

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