Error: Word Cannot Start the Converter

Question

Hello,

Yesterday, while working on a Word file, I got pop-up error message, "Word cannot start the converter RECOVR32"

I searched for the issue online and came across this thread - https://answers.microsoft.com/en-us/msoffice/forum/all/microsoft-word-error-message/dbff3d87-50b3-4b10-95d1-5aefcabd710c

I tried the repairing the MS Office installation first offline and then online.

But now I am getting the same error pop-up message for another service, "Word cannot start the converter Wordcnvpxy"

"

Please advise a solution for the error. I am working on a research project and cannot afford to have my efforts, so far, lost.

Thanks in advance!

Answer 1

First, I would try repairing the Office installation as detailed in the Knowledge Base article at:

https://support.office.com/en-us/article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b?CorrelationId=1b0030f4-8cc5-4485-b495-810e2a7d1284&ui=en-US&rs=en-US&ad=US

If that doesn't work, see 

https://www.exefiles.com/en/cnv/wordcnvpxy-cnv/

or

https://www.winpcware.com/extension/cnv/wordcnvpxy-cnv

Answer 2

First, I would try repairing the Office installation as detailed in the Knowledge Base article at:

https://support.office.com/en-us/article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b?CorrelationId=1b0030f4-8cc5-4485-b495-810e2a7d1284&ui=en-US&rs=en-US&ad=US

Thank you Robbins for sharing the Knowledge Base article. I opted for uninstalling Office 365 Home altogether, using the 'Scrub' tool linked in that article, and then reinstalling it on the system (as both the offline and online repair options did not work for me).

Its been more than a day now, and so far there are no issues. Everything is functioning normally.