Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hello LouiseMcgee,
I am currently standing by for further update from you and would like to know how things are going. If your problem persists, please feel free to post back. I am glad to try my best to help you further.
If your problem were solved, would you mind sharing your information here? We would be much appreciate for it because this can help other community members that have similar problem with you. Any updates are highly appreciated.
Best Regards,
Sylvie