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Bot Framework Chatbot in SharePoint

Anonymous
2020-01-03T14:12:24+00:00

We have deployed a chatbot using the Bot Python SDK in SharePoint. We are experiencing serious time outs with the chatbot. After using it for about 30 minutes it stops responding and messages fail to send. Furthermore, when we refresh the system by refreshing the SharePoint page, the chatbot does not resume work, it doesn’t even show the default greeting message.

Has anyone experienced this before and has an idea of what is causing this issue? We set the idle off in Azure, so the bot should be always active.

Thanks

Microsoft 365 and Office | SharePoint | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-01-03T14:49:44+00:00

Hi Erica,

Sorry for the trouble caused at your end.

As you’re encountering the problem with chatbot deployed in SharePoint Online, we request you post your concern in related forum i.e. TechNet Forum for getting the dedicated help from related members in that community. Members in this forum share their ideas and views for out-of-box issue in SharePoint Online that’s the reason we redirected you to other Microsoft community and apologies for it.

Appreciate your patience and understanding.

Best Regards,

Chitrahaas

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