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Printing Problems

Anonymous
2019-06-24T17:41:05+00:00

When trying to print a document in Word, I receive the following;

Enter up to 8 alphanumeric characters (0 to 9, a to z, and A to Z) for [Department ID].

I have always been able to print from Word before with no problem.

My printer is a Canon Imageclass MFb32cdw.

I would appreciate any assistance with this.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2019-06-25T14:21:55+00:00

excellent good work. Are you happy to close the call

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  1. Anonymous
    2019-06-25T14:24:15+00:00

    Yes, Thanks again.

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  2. Anonymous
    2019-06-25T14:19:36+00:00

    Thanks, Peter, I actually stumbled on the solution on my own.

    The following is what I did, and I can now print from Word with no problems.

    Thanks for the reply.

    I opened System Preferences on my MAC and chose Printers and Scanners.

    I then chose Options and Supplies.

    Then Options.

    And Finally, I unchecked the Department ID Management, clicked OK, and closed Preferences and opened a Word file and printed it.

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  4. Anonymous
    2019-06-24T17:46:11+00:00

    Hi Anthony I'm Peter an independent advisor, is it a network printer within a business or your home printer? Perhaps someone has registered a department Id

    https://oip.manual.canon/USRMA-0340-zz-SS-enGB/...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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