OneDrive Login-Javascript Error

Question

I changed my password recently and am trying to reconnect my laptop to my OneDrive.  I keep getting two JavaScript errors when trying to login:

An error has occurred on this page.  URLs are:

https://logincdn.msauth.net/16.000/ConvergedLoginPaginatedStrings.en\_KnJxtjt5bGaP9C6DWRVt-g2.js

and

https://logincdn.msauth.net/16.000/ConvergedLogin\_PCore\_Qvj-LFmMl2wz7skfg4p3NQ2.js

I tried resetting OneDrive and uninstalling it as well.  The fresh install asks for my email the launches the dialog box where these two errors occur.

Answer 1

Hi KingAirCaptain,

Your concern about reconnecting to your OneDrive is out of the Microsoft Community's scope of support. Because of this, I recommend submitting your concern to our OneDrive Email support. Follow these steps to do so:  Sign in to onedrive.com using any browser.  Click the ? icon (Help icon) on the top banner of the page.  Select  Email OneDrive Support, submit your concern and then follow the prompts to request support.  You can also visit OneDrive Help Center for additional help.

To notify us and have us get back to you, simply reply to this post.