Azure Blockchain Workbench unable to create new contract after a longer time period of no activity

Question

I successfully deployed Azure Blockchain Workbench (Quorum) and ran a few contracts of the same application successfully. After a few weeks of no activity, I tried creating a new contract of that same application again, which results in an endless "This may take some time. Your administrator can use RequestId ****** to look up details in Application Insights." Can't get it to work, although nothing changed in the meantime

Answer 1

@Sascha Müller

From the logs you sent, it seems your Ethereum watcher and Ethereum transaction submitter services might be down. Could you please try the following steps to see if you are getting logs for those services and let us know:

• Enable boot diagnostics in Virtual Machine Scale Set under "Support + troubleshooting" section.
• Go to VM instance->serial console
• Login to your VM using your VM credentials.(You might have to press Enter before you get prompted to enter the credentials after you open the console)
• Run below commands to check the health of services:

sudo docker ps
sudo docker logs <Container Name>(substitute <Container name> with root_eth-watcher_1 in case of Ethereum watcher and root_eth-tx-submitter_1 in case of Ethereum transaction submitter)

Please also let us know the status of those containers that is shown when you run the sudo docker ps command along with what is displayed under the "created" field for those containers.