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Forms - Error

Anonymous
2019-04-24T15:45:30+00:00

Hi. I started using Forms and made a trial form but when I used the link to email it to myself to test it out, it would not open it. I now cannot open in via the Forms icon.

The pop-up message reads "This site can't provide a secure connection. forms.office.com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH"

Does anyone know what this means and what I can do to rectify it, please?

I don't understand how I could use it one minute and then it won't connect. I can see the form I created in my recent documents but cannot open it.

Many thanks.

Microsoft 365 and Office | Microsoft Forms | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2019-04-24T18:19:59+00:00

Hi

Thank you for reaching out to us. I'm so sorry you are facing issues!

My name is Margarida, I'm an Independent Advisor.

The "ERR_SSL_VERSION_OR_CIPHER_MISMATCH" is not an error specific to Microsoft forms, it can happen with multiple sites.

I recommend that you check this link for possible causes and solutions: https://kinsta.com/knowledgebase/err_ssl_versio...

Disclaimer : Please note that this is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hope this helps!

Thank you, have a great week!

Margarida

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