Error Code 0xC0000142 Impossible Fix

Question

I started getting the error message "The application was unable to start correctly (0xc0000142). Click OK to close the application" when I first tried to open Word.

Looked at Office Support site (http://bit.ly/2oZQ2oP) but the suggested fix

This issue is fixed in Monthly Channel Version 1803 (Build 9126.2116) or greater. To get the latest update immediately, open any Office app and choose File > Account > Update Options > Update Now.

is useless because the same error message keeps on occurring for ANY Office app (Excel, Outlook, Office 2016 Tool, PowerPoint, etc.).

Could there be other solutions?

Maki

Answer 1

Thank you, Doug, for all the trouble you went through writing the reply to my post.

I really appreciate it.

In the end, I went to this page:

http://bit.ly/2p0pyUe

and followed the procedure under the heading

Not working? Try this:

and the fourth dot point that says

If you would like to update Office but can't open any of your Office apps, try repairing your Office suite:

I just entered "Control Panel" in Windows Search and then was able to follow the procedure. In the end, Quick Repair wasn't effective but Online Repair ultimately fixed it.

I didn't need to remove all Office and reinstall it, thank goodness.

Answer 2

See the KnowledgeBase article "How to troubleshoot problems that occur when you start or use Word" at:

https://support.microsoft.com/en-us/kb/921541

or, see the Article “Why do I get a "stopped working message when I start my Office application at:

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

Or

https://support.microsoft.com/en-us/kb/3091375

If that does not help, then you might remove all traces of the Office installation by downloading the fixit from the following article:

http://support.microsoft.com/kb/2739501

saving it to your computer and then running it.

Then, after re-starting your computer, reinstall Office by logging into www.office.com/myaccountwith your registered email address and click Install Office.

BEFORE REMOVING THE OFFICE INSTALLATION,  MAKE SURE THAT YOU ARE ABLE TO LOG INTO YOUR ACCOUNT AND THAT OFFICE IS ASSOCIATED WITH IT!

If you actually have Office (locally installed) rather than the subscription version provided through Office 365, then you can't get Office through your Microsoft Account. Instead, see

https://products.office.com/en-us/download-back-up-restore-microsoft-office-products