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Android SharePoint app issue

Anonymous
2019-10-30T10:15:36+00:00

Split from this thread.

I also have this issue using the Android App, it works fine if using the SharePoint Online app from Apple Ipad / iPhone but on Android devices it just opens a new page in App which is blank , there are the 3 dots that you can click on then choose open in browser but its not ideal. We are going to advise users to just use Chrome on Android devices until this is resolved.

Regards

David

Microsoft 365 and Office | SharePoint | For business | Windows

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Anonymous
2019-10-31T09:44:05+00:00

Morning Vanessa

The plot thickens, I have tried the previous version Sharepoint App on Android (3.12.0) and the external links work fine in the App.

Hopefully the developers will fix the problem shortly

D

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  1. Anonymous
    2019-10-30T13:05:29+00:00

    Hi David

    That's super!

    Thanks very much.

    Vanessa

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  2. Anonymous
    2019-10-30T12:39:13+00:00

    Hi Vanessa

    I've now logged it as a problem via the Android app and requested that it be fixed in next release as it works ok on Ipads

    Regards

    David

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  3. Anonymous
    2019-10-30T11:43:53+00:00

    Hi David,

    From the description provided, when we tested at our end in the SharePoint application for Android, we can encounter the same behavior as you described. We totally understand the inconvenience caused and apologies for it. Given situation, we suggest you provide the feedback via SharePoint application as related team can notice it.

    Open the SharePoint application> Click on Me> Click on Settings (Gear icon)> Feedback> Report a problem> Provide the description of the problem and send it.

    Appreciate your understanding and patience.

    Regards,

    Chitrahaas

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  4. Anonymous
    2019-10-30T10:39:14+00:00

    Split from this thread.

    I also have this issue using the Android App, it works fine if using the SharePoint Online app from Apple Ipad / iPhone but on Android devices it just opens a new page in App which is blank , there are the 3 dots that you can click on then choose open in browser but its not ideal. We are going to advise users to just use Chrome on Android devices until this is resolved.

    Regards

    David

    Hi David

    Good to know it isn't just me :)

    I came to the same conclusion, thanks for your reply.

    Regards

    Vanessa

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