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internal document link errors since last update

Anonymous
2019-12-18T18:29:16+00:00

All my in document links (links that go to spots just in my document) have stopped working and give me the 'unable to open.... HTTP/1.0 4.4 error.

Anyone have a fix?

Microsoft 365 and Office | Word | For home | Windows

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  1. Stefan Blom 342.4K Reputation points MVP Volunteer Moderator
    2019-12-23T22:29:58+00:00

    You can customize the Quick Access Toolbar via File > Options > Quick Access Toolbar.

    If you are referring to the Insert bookmark command , you can add it to the QAT by right-clicking the Bookmark command on the Insert tab on the ribbon and choosing Add to Quick Access Toolbar.

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  2. Stefan Blom 342.4K Reputation points MVP Volunteer Moderator
    2019-12-20T21:48:14+00:00

    Which specific command are you referring to? I'm not familiar with any "quick bookmarks" in Word. Are you perhaps using some sort of add-in?

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  3. Stefan Blom 342.4K Reputation points MVP Volunteer Moderator
    2019-12-19T19:01:27+00:00

    How were the hyperlinks created? Here, using the Insert Hyperlink dialog (Ctrl+K) to add a hyperlink to a "Place in This Document" generates a link which doesn't specify a full path.

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  4. Stefan Blom 342.4K Reputation points MVP Volunteer Moderator
    2019-12-18T23:09:30+00:00

    Are these hyperlinks to bookmarks or hyperlinked cross-references? Or something else?

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  5. Anonymous
    2019-12-18T19:40:33+00:00

    Hello pmjiopy89-

    Try this:

    1. Click File and go to Options
    2. Open Advanced options and scroll down to the General section
    3. If not already checked, check the box for the option "Update automatic links at open"

    Let us know if this works.

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