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why won't downloaded csv files open?

Anonymous
2020-01-14T00:34:57+00:00

I followed instructions to go to security and security settings.  That was where the trail ended.  There were no Protected (?) or Security Settings that would help open my files.  I'm trying to do taxes and downloading files.  I can't get ANY of them to open.

In the past I used my old laptop and opened files in 2007.  THe laptop fizzled out.

HELP!!!

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2020-01-14T01:16:02+00:00

    Hello DianeTrotter,
    I am an independent advisor to assist you with this issue. Sorry to know you're experiencing this problem.

    You should try out this options;
    Options > Trust Center > Trust Center Settings... > Protected View --> uncheck the top and bottom boxes

    1. Options > Trust Center > Trust Center Settings... > File Block Settings --> change the radio button to the bottom option
    2. Download and save CSV file from website.
    3. Launch Excel.
    4. Drag & drop saved CSV onto Excel window

    Let me know if this helps. We will be willing to assist you further.

    Regards!

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  2. Anonymous
    2020-01-14T16:43:47+00:00
    1. File Block Settings nor 2) Protected View are not menu options on Trust Menu Settings

    Trust Center has 3 Sections

    Protecting your privacy

    Security & More

    Microsoft Office Excel Trust Center

    I'm frustrated and angry.  I really need to download files to open in Excel.  HELP!

    1 person found this answer helpful.
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  3. Anonymous
    2020-01-15T01:13:47+00:00

    Hi Diane

    Could you tried open csv files form excel using Data - from text file and choose your CSV file?

    Here the link for references:

    https://wiseflow.zendesk.com/hc/en-gb/articles/...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  4. Anonymous
    2020-01-15T02:47:26+00:00

    We need the FULL and EXACT error message text to be able to provide you specific suggestions.

    .

    There are several ways to try to open CSVs.  We need to be able to try to recreate the problem, so give us the exact steps you are using to get this error.

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  5. Anonymous
    2020-02-01T15:35:20+00:00

    <Merged>

    Why are downloaded csv files not opening in Microsoft Excel?

    1 person found this answer helpful.
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